Synnovis Ransomware Cyber Incident

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On 3 June, Synnovis, a pathology laboratory which processes blood tests on behalf of a number of NHS organisations, primarily in South East London, was the victim of a cyber attack.

NHS England has been made aware that a cyber criminal group published data which they are claiming belongs to Synnovis and was stolen as part of this attack.

The National Crime Agency and National Cyber Security Centre are working to verify the data included in the published files as quickly as possible.

NHS England understand that people may be concerned by this and as more information becomes available through Synnovis’ full investigation, the NHS will continue to update patients and the public on this webpage.

A helpline has been set up and is available to answer questions. If you need to speak to someone about your questions, please call the incident helpline on 03458778967.

As NHS England has further information about whether data has been leaked, and which data that is, the information will be posted on the incident website first. Please do not contact your local hospital or GP practice to ask whether your data has been impacted by this attack as they do not hold this information

Patients should continue to attend scheduled appointments and access urgent care as normal.

Published: Jul 3, 2024