When We Are Closed
Call 111 when it's a concern, but less urgent than 999.
The NHS non-emergency number.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country:
- England – NHS 111 (BSL) interpreter service
- Scotland – NHS 24 111
- Wales – NHS 111 Wales
- Northern Ireland – NHS 111 Northern Ireland
You can also call 18001 111 on a textphone.
111 can offer advice, see you if necessary or arrange an appointment over the weekend at Southwark’s Extended Primary Care Service (EPCS) based at the Lister Centre in Peckham.
The EPCS is an extension of our service and they will deal with acute problems that cannot wait until the surgery re-opens.
Minor Injuries Unit
Guy's Hospital Open from 7.30am to 9.30pm 365 days a year. The unit is staffed by experienced nurses who have undergone extra training to enable them to treat minor injuries.
A&E - Emergencies Only
The nearest A&E to the surgery is Kings College Hospital. You are advised to use this service for medical emergencies, as you will be asked to wait a long time to be seen if your problem is just for routine care.
How NHS 111 works
You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.
You can ask for a translator if you need one.
Depending on the situation you’ll:
- find out what local service can help you
- be connected to a nurse, emergency dentist, pharmacist or GP
- get a face-to-face appointment if you need one
- be told how to get any medicine you need
- get self-care advice
You can also get:
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