Our premises comply with the requirements of the Disability Discrimination Act 1995 and our facilities accommodate people with disabilities. If you need any help, please let one of the reception team know. If you have any comments or concerns please ask to speak to the Practice Manager or fill in one of our feedback forms.
The surgery building has been designed for disabled access. All the patient areas on the ground floor, including the waiting room, the consulting rooms and the toilets, have wheelchair access. We do not have a lift at the surgery, but if your doctor of choice is based on the first floor and you are unable to manage the stairs, please inform the Receptionist at the time of booking your appointment, so that arrangements can be made for you to be seen on the ground floor.
- We have an automatic door as you approach, allowing ease of access for wheelchair users.
- We have pram access and baby changing facilities at the surgery.
- An interpreting service is available for patients whose first language is not English and who do not have a family member of friend to interpret or for more confidential health matters.
There is a Disabled bay outside the Surgery if you have a valid permit. We would ask that you let us know if you need help as your disability may not be a visible one. We would also welcome any suggestions you may have in making your visit to the surgery easier. We do not have parking facilities on site for patients or visitors but there are currently no parking restrictions on the surrounding roads.
We have pram access and baby changing facilities at the surgery. An interpreting service is available for patients whose first language is not English and who do not have a family member of friend to interpret or for more confidential health matters.
There is a Hearing Loop in reception for use by people with hearing aids and the building has been designed and decorated to make it easier for people with visual problems. We have a disabled toilet and baby change facilities.
- British Deaf Association
- The Deaf Health Charity – SignHealth
- Action Hearing Loss
- Royal Association for Deaf People
- National Deaf Children’s Society
Blind / Partially Sighted
If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask Reception for further information.
For more advice and support for blind people please see the following websites:
- Royal National Institute of Blind People (RIND)
- British Wireless for the Blind Fund
- British Blind Sport
Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.
Other Disability Websites
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